Bring customer evidence into the product decision
Ask a product question in ChatGPT. Zentrik searches the workspace you authorize, brings back the relevant evidence, and lets your team inspect the source trail before deciding what to build.
Available through the shared Plugins Directory on supported ChatGPT web, desktop, and mobile surfaces, and in Codex on desktop or CLI. Plugins are not available in the Codex IDE extension. A Zentrik account is required.
From question to source trail
ChatGPT becomes another place to use the product context your team already maintains in Zentrik.
- 01
Ask the product question
Ask about a customer problem, an opportunity, or the evidence that should inform the next release.
- 02
Inspect the evidence
Zentrik searches the workspace you authorized and returns the relevant opportunity, linked findings, and source records.
- 03
Make the call
Your team decides what to do next. The source trail stays in Zentrik, and new customer notes can return to the same workspace.
Start with a question your team is already trying to answer
Type @Zentrik to choose it explicitly, or describe the task and let ChatGPT pick from your installed plugins. Name the product, problem, or date range when you know it.
Search
Find the evidence behind a theme
@Zentrik Find recent customer evidence about reporting and fetch the most relevant result.
Spot patterns
See which problems keep coming back
@Zentrik What customer problems repeat across recent evidence, and which opportunities do they support?
Decide
Check the case for an opportunity
@Zentrik What evidence supports [opportunity name or ID]?
Capture
Save a customer note while it is fresh
@Zentrik Save these customer notes as evidence in Zentrik, then confirm when processing is complete: [paste notes]
One authorized workspace. A focused set of actions.
- workspace scopeOne ChatGPT connection uses one Zentrik workspace
- You choose the workspace during OAuth. Zentrik only returns records that the connected user can access there.
- controlled writesEvidence capture is deliberate
- The Plugins Directory version can search and fetch evidence, summarize repeated problems, inspect opportunity evidence, capture a customer note, and check processing. It does not expose broad graph editing.
- same product graphThe source trail stays with the team
- Evidence, insights, and opportunities remain in Zentrik after the conversation ends, ready for the next review or handoff.
Questions teams ask before installing
How do I add Zentrik to ChatGPT?
Open the Zentrik listing in the Plugins Directory, install it, and start a new chat. The first request that needs Zentrik asks you to sign in and choose a workspace.
Does Zentrik work in Codex?
Yes. The Plugins Directory is shared by ChatGPT and Codex, so the same listing installs Zentrik in Codex on desktop and in Codex CLI. Codex CLI users can also add the Zentrik Agent Plugin.
What can Zentrik do in ChatGPT?
Search customer evidence, findings, opportunities, and ideas; open the full context of a result; summarize repeated problems; review the evidence behind an opportunity; and save a new customer note as evidence, then confirm when it has finished processing.
Can ChatGPT change our roadmap?
No. ChatGPT can save the customer notes you ask it to capture. Opportunities, ideas, initiatives, and priorities stay with your team in Zentrik.
Do I need an API key?
No. ChatGPT connects through Zentrik sign-in, so nobody pastes a key into a conversation.
Put the source closer to the question
Add Zentrik from the Plugins Directory, connect one workspace, and start with a real product question.